Quick answer:If something looks confusing, broken, incomplete, or unhelpful, send feedback. Beta feedback helps improve the site for everyone. To send feedback, the best first step is to use the site’s Feedback tool and detail your observations.
What kind of feedback is helpful
The most useful feedback is specific. Report things like broken links, incorrect listings, confusing wording, strange search results, missing information, layout problems, or anything that made the site harder to use.
What to include
Describe what happened, what page you were on, what you expected to see, and what actually happened instead. If you can describe the search you used or the action you took, that makes the feedback even more useful.
What beta feedback is for
Beta feedback helps improve the user experience, fix issues faster, and identify where patients are getting stuck. It is especially valuable when the problem affects trust, clarity, or search relevance.
What product feedback is not for
Product feedback is best for site issues, not urgent medical questions or care decisions. If your issue is about medical care, scheduling, or a facility-specific concern, contact the center directly.
Why your feedback matters
A beta platform improves through real-world use. When patients report friction points honestly and clearly, the site becomes more useful, more accurate, and easier to trust.